Open homes,
always open.
We've automated the entire open home — smart access, an AI-powered property guide, and real-time analytics that help vendors sell homes faster.
The open home hasn’t changed in decades
Buyers, vendors, and agents all lose — under a model built on limited hours, manual effort, and zero insight.
Locked to limited hours
Traditional open homes run on Saturday mornings, excluding buyers who can’t make it and missing serious interest in the process.
Agents spending hours hosting
Every viewing requires an agent on-site — hours that could be spent closing deals, not standing in an empty hallway on a Saturday morning.
Vendors kept in the dark
Sellers get little more than a rough headcount after each showing — no data on who visited, how engaged they were, or their level of interest.
One platform. Every step of the journey.
Walkthrough handles access, guidance, and analytics — so your property sells itself, around the clock.
Smart Locks & Access Control
Control property access remotely with secure smart locks. Time-limited PINs granted to verified buyers automatically when they book a viewing — no agent required on site.
AI-Powered Property Guides
Your property's expert, available 24/7. Our AI guide answers questions, shares local insights, and keeps buyers engaged throughout every visit.
Open on your terms.
Set exactly when your property is available for viewings, choose supervised or self-guided access, and create one-off events for specific buyers or external contacts.
Realtime Insights & Dashboards
Instant visibility into every booking, every visitor, and every signal of buyer interest. Track engagement and follow up with confidence.
Sarah M. · 2nd viewing
Priya N. · top 5% dwell
14 Kauri Rd · every room viewed
8 Marine Parade · self-guided entry
Sarah M. · via APLYiD
Book a viewing in minutes
From browsing to walking through the front door — the entire booking flow runs itself, day or night.
Browse available times
Buyers view live availability for the property and pick a slot that suits them, any day of the week.
Book instantly
The viewing is confirmed immediately — no agent coordination or back-and-forth required.
Receive a PIN
A time-limited access PIN is sent ahead of the booked slot, ready to use the moment they arrive.
Walk through
Buyers let themselves in and explore at their own pace, with the AI guide on hand throughout.
A seamless experience from setup to sale
Get up and running in days. We handle the setup — you handle the offers.
Set up your property
We help you install compatible smart locks and cameras, gather the details to build your listing, train your AI guide, and configure your access schedule. Ready in days, not weeks.
Buyers browse and book
Buyers browse your listing and available time slots, verify their identity, and chat with your AI guide to get answers — then book a viewing directly, at any hour, any day of the week.
Automated access & support
Buyers receive a personalised PIN to access the home at their booked time. The AI guide answers questions and provides property insights throughout.
Monitor & follow up
View activity logs, buyer feedback, and engagement metrics in real time. Track interest and follow up with the buyers most likely to make an offer.
Frequently asked questions
How self-guided viewings work in practice — access, verification, supervision and what the data shows.
What is a self-guided open home?
A self-guided open home is a property viewing a buyer completes on their own, without an agent hosting on site. With Walkthrough the buyer books a time that suits them, verifies their identity, lets themselves in with a time-limited PIN, and explores at their own pace while an AI property guide answers their questions.
How do buyers get into the property without an agent present?
Access is controlled remotely through smart locks fitted to the property during setup. When a buyer books a viewing, Walkthrough automatically grants a PIN that is valid only for their booked window. The agency can lock and unlock the property from any device at any time, and every entry is recorded.
How is a buyer verified before they are given access?
Every buyer completes identity verification before any access is granted. Walkthrough uses Didit, a third-party identity verification provider, which checks a government-issued identity document and returns the result. A PIN is only issued once that check has passed, so nobody enters a property unidentified.
What happens to a buyer’s PIN after their visit?
Each PIN is time-limited and expires automatically at the end of the booked viewing window. PINs are issued per booking rather than shared between buyers, so access cannot carry over to another day or be passed on. Walkthrough logs every entry with a timestamp, the buyer’s identity and the property address.
Is it safe to let buyers into a home unaccompanied?
Self-guided access on Walkthrough is gated on three things: the buyer’s identity is verified before a PIN is issued, the PIN only works during their booked window, and every entry is logged with a timestamp and identity. Smart locks and cameras are installed as part of setting the property up, and access logs are retained for at least twelve months.
Does Walkthrough replace the real estate agent?
No. Walkthrough removes the need for an agent to stand in an empty house hosting viewings, not the agent. Agents keep control of when the property is open and who can enter, and they gain engagement data — who visited, how long they stayed, what they asked — so they can follow up with the buyers most likely to make an offer.
Can viewings still be supervised?
Yes. Supervision is set per visit, not per property, so an agency can run some viewings fully self-guided and attend others in person. Availability windows can be set down to the day and hour, and one-off custom events can be created for an individual buyer, another agent, or an external contact such as a building inspector.
What can the AI property guide answer during a viewing?
The AI guide is trained on the specific property’s details and its surrounding neighbourhood, and answers buyer questions in real time at any point during a visit. It is available 24/7, so a buyer viewing late in the evening gets the same answers as one viewing mid-morning. Every question asked is captured as an insight for the agent and the vendor.
What can a vendor see after a viewing?
Vendors get data rather than a headcount. Walkthrough shows a live activity feed for the property, how long each buyer spent inside, how often individual buyers returned, and the questions they asked the AI guide. Those reports can be exported, which gives agents something concrete to bring to a vendor conversation.
How long does it take to set a property up on Walkthrough?
Setup is measured in days rather than weeks. Walkthrough helps install compatible smart locks and cameras, gathers the details needed to build the listing, trains the AI guide on the property, and configures the access schedule. Once that is done the property can accept bookings at any hour.
When can buyers book a viewing?
Any day and any hour the vendor allows. Rather than a fixed Saturday-morning window, availability is set down to the day and hour, and buyers browse live availability and book instantly with no agent coordination or back-and-forth. That opens the property to buyers who cannot make a traditional open home.
Where is Walkthrough available?
Walkthrough is operated by Walkthrough Digital Limited across New Zealand and Australia. It complies with the Privacy Act 2020 and the Information Privacy Principles in New Zealand, and with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in Australia.
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